Service Terms and Conditions

Terms & Conditions

1. Reservations are confirmed upon receipt of the deposit amount. Once deposits have been received and processed they are refundable as per the conditions below:

Less than 48hrs before tour = No refund
Less than 72 hrs before tour = 50% refund
More than a week before tour = 90% refund
2. Final settlement of the services is required on the commencement date of the itinerary.

3. Winelands Guide shall not be liable for any loss, damage, injury, additional cost, accident, delay, irregularity that may be occasioned by any error or default, act or omission by the client in carrying out the arrangements of the Tour, or otherwise in connection therewith.